Step 1: 24 Hour Emergency Contact 

Water damage restoration process begins from the moment you give us a call. SERVPRO of East Concord/ Brentwood is available 24 hours a day for large or small water emergencies. Immediate action is crucial in dealing with water damage. The severity of the water damage can increase greatly from a delay of a few hours.

We Answer the Phone Ready to Help
Call Today - (925) 420-5104

We understand water damage can be chaotic and traumatic experience and when you call us you may be feeling confused, stressed, and vulnerable. We are trained experts to guide you through this crisis. SERVPRO of East Concord / Brentwood has the specific water damage training and experience certified by the Institute of Inspection, Cleaning and Restoration Certification (IICRC) to help you through this tough time. Water damage restoration is the cornerstone of our business.

What to Expect

When you call, we will ask several relevant questions regarding your water damage emergency. These questions will help us access the situation, decide what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed for the remediation process.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

We Answer the Phone Ready to Help
Call Today - (925) 420-5104

Water damage can be chaotic and traumatic. When you call us, we understand you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of East Concord / Brentwood has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

Move Forward to Step 2: Inspection and Damage Assessment