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Commercial Water Damage Mitigation

6/28/2021 (Permalink)

Game room of sport center The game room of a sports center in oakley, CA

Water damage occurred at a family sports center in Oakley CA. This was a result of a burst pipe in the wall that affected the kids play center and the locker rooms.

Our Mitigation team responded to this water damage on a Saturday morning. We assured the sports center manager that our mitigation process will work with the schedule of the business without disrupting their operations.

We carefully sealed off the affected areas to prevent injury to the sport center guest while we mitigated the damage, also to prevent cross contamination of dust and debris to unaffected areas and to prevent a panic situation to the guest concerning the state of the facility.

The mitigation team properly and efficiently mitigated the damage to prevent any secondary impact from the water intrusion.

The manager was very pleased with the mitigation process and outcome. We also won the reconstruction contract and we made the damage look "Like it never even happened."

We will help you get back to business

6/28/2021 (Permalink)

Auditorium of a historic church in Pittsburg, CA The auditorium of a historic church in Pittsburg was cleaned by us.

A beautiful historic church that was built during the second world war in Pittsburg Ca had been vandalized and desecrated because of its lack of use during the pandemic. Now that churches are opening back up in accordance with the local authority directive, we received a call for deep cleaning and disinfecting.

The church had scheduled to start service in two days and needed to deep clean the auditorium, commercial kitchen and rest rooms.

Our cleaning team did a thorough cleaning of all the floors, walls and ceilings of the entire building that had been abandoned for a year.

We used the a few great products from our product like the SERVPRO green for the floors, ultra-content cleaner for stained doors and frames, stainless steel cleaner for the kitchen appliances, our famous toilet bowl cleaner for the toilet and concentrated glass cleaner for all the mirrors and glass windows.

The church representative was very pleased with the efficacy of our products on the surfaces and our efficient cleaning style that we have been scheduled to deep clean the building once a month for the next year.

This is a very exciting news for our cleaning team.

We are here to help

6/28/2021 (Permalink)

Hoarder Situation Water Damage A water pipe burst in the top floor that affected the bottom floor of this residential home

At about 10am on a Saturday morning, we got an emergency call to mitigate a water damage that had occurred in Pittsburg, CA. The caller was a sibling of the home owner that lived out of town.

As a team arrived the location, the entrance door to the house was locked, it looked like nobody lived there or had been there in a while.

After several knocking attempts and a call to the home owner’s sibling, the door was open. We realized not only was there a water damage but also a hoarding situation.

Our well-trained mitigation experts swung into action by first clearing up all health and safety hazards for the home owner before the water mitigation process.

The home owner’s family thanked us for our patience in attending to the needs of the home owner while we put his own in a livable state.

We do not only get our jobs done; we care about how getting out job done affects the needs of our client.

We can save that hardwood Floor!

6/28/2021 (Permalink)

Servpro Injectidry drying system drying out hardwood floors in a home. SERVPRO Injectidry drying system drying out hardwood floors in a home in Baypoint, CA.

On Monday morning we got a call for a flooded kitchen that has been caused by a loose water line in the toilet on the top floor. The owner of the home was so worried about hard wood floor that had just been polished a week before.

The wood floor was soaked but we assured the home owner that we have the best equipment and technique to dry and restore the hard wood floor.

In this case, we used the Injecti-dry drying system made specifically for floors and cavity drying. All the moisture hidden in the cracks of the hardwood floor and subfloor was dried out with this fantastic SERVPRO equipment.

We dried the hard wood floor to the preloss condition and the home owner was ecstatic about the efficacy of our methods and equipment.

Do you have questions about hardwood floor damage caused by flooding?

Call Us Today – 925-420-5104

Any delay in handling flood water quickly and properly, can jeopardize your health, safety and adversely damage your home’s structure. The further the wait time, the further the adverse damage to your home and property.

The bottom line: a flooded flooring can jeopardize your health, safety, and your home’s integrity. Please call SERVPRO of East Concord/Brentwood and let our trained, professional crews handle the damage with the best equipment and procedure. We have been in business for so many years and earned the trust of hundreds of homeowners, business owners, and property managers.

We are Flooded Hardwood Floor Specialists:

  • We are Available 24 hours/7 days per week
  • We are a Preferred Vendor to many National Insurance Companies
  • We Bill the Insurance Directly – One Less Thing for You to Worry About
  • Our technicians are Highly-Trained and Certified in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Just Before Help Arrives..

5/25/2021 (Permalink)

When it comes to fire and smoke mitigation, you are advised to take quick action to contact your nearest SERVPRO Franchise professionals. By doing this you get to reduce the amount of secondary, ensure a faster and easier cleanup and also lower claim cost.

In case of any limitation from doing this, there are some measures you can take.

Here is a list of do’s and don’ts:


  1. Limit movement in the home to prevent soot particles from being embedded into upholstery and carpet.
  2. Keep hands clean. Soot on hands can further soil upholstery, walls and woodwork.
  3. If electricity is off, empty freezer and refrigerator completely and prop doors open to help prevent odor
  4. Wipe soot from chrome on kitchen and bathroom faucets, trims and appliances.
  5. Wash both sides of leaves on houseplants.
  6. Change the HVAC filter but leave the system off until a professional can check the system.


1.Attempt to wash any walls or painted surfaces without first contacting SERVPRO Franchise Professional.

2.Attempt to shampoo carpet or upholstered furniture without first consulting an authorized water repair service.

3.Consume any food or beverage that may have been stored close to fire heat or water.

4.Turn on ceiling fixtures if the ceiling is wet. Wiring may be wet or damaged and cause electric shock

5.Send garments to the dry cleaner for proper cleaning.

There is a science behind our process

5/25/2021 (Permalink)

Psychrometry is the study of air and its properties. This is the science SERVPRO Franchise Professionals use to create proper atmosphere for more effective drying. The restorer measures the temperature, humidity, vapor pressure and dew point for them to establish the right form of restoration.

Our experienced professional uses a variety of equipment like moisture sensors, moisture meters, Thermo-hygrometers, infrared cameras and manometers. These equipment help to tell the conditions of our surrounding that we cannot feel or see. For example when water evaporates, it cools surface temperature. Infrared cameras identify temperature differentials to locate potential water damage. Infrared technology visually displays qualitative thermal differences often caused by water damage.  

After finding out what the conditions are, the restorer will determine which equipment they need to place in the areas of water damage. These equipment may include air movers or dehumidifiers. SERVPRO technicians have been well trained to understand how this science of drying works as this helps kickstart effective process of drying.

Our Equipment, Our Strength

5/19/2021 (Permalink)

SERVPRO Phoenix Guardian R Pro HEPA Air Scrubber Green Phoenix Guardian R Pro HEPA Air Scrubber used for air filtration in mold or asbestos contaminated areas.

The PhoenixGuardian R Pro HEPA Air Scrubber is a compact, portable true HEPA air filtration device. When working in areas contaminated with mold or tested positive for lead or asbestos, we must use air filtration devices for the safety of workers and effective decontamination of affected areas.


Air scrubbers work by bringing air into the equipment and uses its filtration system to filter foreign particles that are in the air. By the use of a detachable outlet duct ring the restorer may attach a lay-flat duct quick and easy so they can deliver HEPA filtered air where they want it.   

The Guardian R pro is a small equipment and draws less than 2 amps of power making it easier to use in places with limited space and saves power. The handle and stackable design makes it easy to carry around and store.

The PhoenixGuardian R Pro HEPA Air Scrubber is just one of the great equipment we have to carry out our mitigation processes.

Wildfire smoke

5/17/2021 (Permalink)

It can be devastating when our property gets affected by disaster we can't control such as wildfires. Though these fires may occur at a distance, the smoke is most likely to spread very far. Wildfire smoke poses great health risk to us and it is recommended we take measures in staying safe. Here are a few measures you can take:

  1. Check local air quality reports daily.
  2. Keep indoor air as clean as possible if you are advised to stay indoors by keeping all windows shut.
  3. Avoid activities that increase indoor pollution such as using candles and incense.
  4. Prevent wildfires from spreading to your home by make sure to clear any combustible items such as tree branches and dry leaves.

If you notice smoke damage has affected your property, do not hesitate to contact SERVPRO of East Concord/Brentwood as we are IICRC certified in fire restoration. This means we have the right training in standard procedures for content and structural cleaning after a fire/smoke damage. SERVPRO of East Concord/Brentwood is ready to assist you 24hours/7days a week.

Fire Season Information

5/13/2021 (Permalink)

In preparation for the wildfire season 2021. We at SERVPRO of East Concord/Brentwood are staying informed about the fire season with the help of The California Department of Forestry and Fire Protection (CAL FIRE).

The California Department of Forestry and Fire Protection (CAL FIRE) responds to all types of emergencies.

"While wildfires are a natural part of California’s landscape, the fire season in California and across the West is starting earlier and ending later each year. Climate change is considered a key driver of this trend. Warmer spring and summer temperatures, reduced snowpack, and earlier spring snowmelt create longer and more intense dry seasons that increase moisture stress on vegetation and make forests more susceptible to severe wildfire. The length of fire season is estimated to have increased by 75 days across the Sierras and seems to correspond with an increase in the extent of forest fires across the state" (CAL FIRE).

We are equipped to handle fire disaster of any size, deodorizing your homes to remove smoke smell to deep cleaning your property and content to remove visible soot stain.

Large Size Water Mitigation

5/13/2021 (Permalink)

photo of a preschool classroom This is a pre-mitigation photo of the preschool after a water damage

We received a call this past Monday from a preschool that had flooded. The source of the water damage was the toilet supply line that has burst and flooded the building with about three inches of standing water.

Our experienced water mitigation team was able to respond within the hour to extract the standing water and save furniture of the school.

We also assured the preschool owner that he content and structure of the property will be dry like a water damage never occurred.

The property owner felt very confident in our ability to swiftly mitigate the situation when she saw the state of art dehumidifiers, air movers and quality staff on the project. 

In this situation where an entire commercial building is affected by water damage, we at SERVPRO of East Concord/ Brentwood have adequate manpower, equipment and expertise to swiftly mitigate and prevent any secondary damage.

We fully understand the priority of the business is how to return to its regular operation or schedule and we make that happen.