Recent Posts

We are here to help

6/25/2020 (Permalink)

With the unprecedented times that we are all facing, SERVPRO is aware of the many concerns and questions you may have with regards to keeping your (facility) clean and sanitized as we all prepare to open back up for business in accordance to the of the local authority.

We at SERVPRO want you to have the confidence and security in knowing we have the experience and resources to take care of your cleaning and sanitizing needs.  We are working around the clock, and have all of the necessary supplies and resources to perform the work on local properties should the need arise.

Within the past two months, our staff cleaned and sanitized a church sanctuary, offices, restaurants and residential properties with CDC approved hospital grade disinfectants from our SERVPRO product line.

We have helped local businesses to feel more confident in welcoming their customers back to their business.

Call us today for all your sanitizing needs.

We support local businesses in our community

6/25/2020 (Permalink)

Team members in PPE We are ready and prepared to protect ourselves and our local businesses during this time.

SERVPRO of East Concord/Brentwood is excited to work in and with the East Concord/Brentwood community and the entire east bay.

We are excited to work with the center of influence within our community to work as not just a restoration company in the area but a flag bearer of the community as a result of our contribution to the growth of our local community.

Our technical team has been trained with the highest standards in the industry, equipped with the best products to serve our local community.

With SERVPRO providing cleaning and sanitizing services during this time, it is very important that we take precaution against contracting germs we come in contact with and ensuring we keep our rest assured that we are following the CDC guidelines for our cleaning protocol.

We also understand that home/business owners are worried about allowing anyone into their property to clean, mitigate or remediate a loss that might have occurred because of the current pandemic.

However, SERVPRO will keep upholding the highest standard to protect our team and our clients by ensuring we wear the appropriate personal protective equipment (PPE) for every cleaning protocol.

Protecting my Property

6/25/2020 (Permalink)

The aftermath of a storm event can be very devastating to home or business owner and a community as a whole. A storm situation distorts the daily activities of any one affected.

As we approach storm season, there are certain measures we can take to help prepare for such an unprecedented event, and to reduce further damage it might cause.

In the case of fire, you can ensure we clean up all dry leaves and debris from our surroundings. Dead/dry leaves and branches can act as a perfect fuel in the case of a fire. You can also inspect our surrounding for are plants or trees that might be leaning too close to our buildings or structures and have them removed.

In the case of water damage from storm, you can start by cleaning our roof gutters to prevent water retention in the building structure in a storm event. We can also inspect the structure for any holes that might have been made by pets or pests and have them restored. This will ensure the integrity of the structure is intact in the case of a storm event.

Track record of excellence

6/25/2020 (Permalink)

At SERVPRO we understand the aftermath of a storm event and the burden it brings to the property owner to get the structure back to what it was before the damage.

At SERVPRO we are here to help 24 hours a day, 7 days a week and have been trained and prepared to respond to storm events with the best trained staff and state of the art equipment.

We are experts in mitigation to avoid secondary damage, cleaning and restoration services for any size disaster of water, fire, mold or bio-hazards damages. 

We have a an industry track record of bringing smile to the faces of our clients by making it look "Like it never even happened." 

We most importantly work with property owners by walking them through the entire process from inspection to restoration or reconstruction. We understand that this gives the customer a sense of comfort and trust in the us, our products and process. 

DIY before help arrives after a fire loss

5/21/2020 (Permalink)

After a fire disaster, smoke smell lingers in a home/business and removing the smell is of utmost importance. Here are a few steps you need to remove smoke smell before a professional arrives.

Step 1: Air Out

Even when we can’t see smoke, we can smell it. When a fire loss occurs, smoke particles stick to porous and non-porous surfaces. Its important to open the windows and doors to ventilate your property. The air circulation will help clear out the space. You can also put on fans if available, though this won’t completely get rid of the smoke smell.

Step 2:

Wipe down all surfaces and launder all fabrics; like curtains, pillows, blankets.

Step 3:

In a case where the flooring is carpet, vacuum and deep clean carpet

Step 4:

Clean the HVAC system. You can also change your HVAC filters. You might need to consider a professional in a serious fire loss

Step 5:

Smells can linger from the wall paint, so a fresh coat of paint can help minimize the smoke odor and beautify your home again

Aftermath of a fire damage

5/20/2020 (Permalink)

Fire damage is very devastating to any family but it is also very helpful to understand the restoration process in case of a fire damage in your property. Here are a few steps that can help facilitate the restoration process.

Typically, the first step will be calling your insurance agency. Most home insurance agencies will help you contact a restoration company. This is a very crucial step. At this point, it is important that you pick a reputable and professional company for the best price.

Secondly, once a reputable restoration company like your local SERVPRO commences work at your property, we work to remove moisture from the property that might have been pumped in the structure in a bid to stop the fire. This is important because mold growth activity can start in as little as 48 hours.

The next step is to remove debris from the loss. Removing debris helps properly ascertain the level of the loss and tailor an appropriate procedure for restoration to commence.

After the debris is removed, we deodorize the structure of any odors from the fire loss. We either use the ozone, thermal fogging or ULV misting deodorizing procedures. The walls and flooring will be thoroughly cleaned in preparation for any form of reconstruction that needs to occur after this loss.

Emergency response for damaged photos

5/19/2020 (Permalink)

Everybody thinks of ways to salvage photos damage by water or moisture. There are a couple of tips we can try before we lose hope:

  1. Do not rush the process of salvaging the photos. Evaluate the extent of damage, this will help identify the method of salvaging to use.
  2. When a porous item comes in contact with moisture, molds activity can start in as little as 48 hours. Hence, remove all photos from frames, wrap in wax paper and freeze to prevent mold growth. The wax paper will help prevent the photos from sticking together.
  3. Air dry all photos that have been frozen. Use a clean dry flat surface or table for this document recovery process. You can also line the table with some paper towels to help draw moisture from paper the bottom of the photos. Remember, do not stack the photo over each other so they stick and damage further.

The aforementioned methods are usually best suited for when you find the damage almost immediately it occurs. If discovered at a later time, these methods may not be as effective. If discovered late, please contact a professional to assess the damage and restore. It is best to find a professional to  help restore your precious item and take this stress off you. 

Tailor made solutions

5/19/2020 (Permalink)

The aftermath of the introduction of a building structure to a foreign matter like soot, water or debris will have an adverse effect in the integrity of the building. The quality of the structure will start to diminish and might continue to deteriorate if the situation is not mitigated and remediation commences.

 The clean and restoration of a property typically requires the removal of some damaged parts of the structure such as walls, flooring and fixtures where necessary.

While considering commercial structures; during this cleaning and restoration process, business disruptions are highly considered. An inoperable facility is equivalent to production and revenue loss.

At SERVPRO we understand the concerns and needs of your business and we create tailor made restoration procedures to suit your business needs to help you get back to business as usual in no time.

Stop! Don't do it yourself!

5/15/2020 (Permalink)

In the event a storm, fire, or any other type of disaster strikes your home, the aftermath can be very devastating. It’s hard to know what to do and where to begin picking up the pieces. Where there is significant damage to your home or business, the cleanup process and all that it entails can be overwhelming. While thinking of the cost of cleanup, you may be tempted to do the cleanup yourself to save the cost of hiring a professional. How hard could it really be? In actual fact, the cleanup and restoration process after a disaster is a complex job that requires a professional. It is not as simple as a DIY job. There are many factors that need to be considered and many hidden dangers that can get worse if not handled properly. Here are some of the reasons why it’s best to hire a professional restoration company after a disaster has struck your property.

For Example, visible smoke stains may be removed with some household cleaning supplies but the smell will linger and can possibly cause respiratory issues. Smoke particle inhalation has been linked to lung diseases.

Also, water damage left unattended or not dried properly can in less than 48 hours turn to a perfect spot for mold growth and infest your home. 

In conclusion, if a disaster strikes, please call a professional.

Watch out for FIRE!

5/15/2020 (Permalink)

A few of the most mentioned causes of a fire in homes are electric fires, home cooking, heating, Christmas trees, candles, chemicals. It can be difficult to remain mindful of all these potential causes of house fires, but the more attentive you are to the things that could ignite, the better off you’ll be.

If you are the victim of a house fire, your property and your health are at risk. Fires do a huge degree of damage depending on how long, and large, they burn. When you’ve had a house fire and the emergency service professionals are gone, you need help picking up the pieces.

 SERVPRO is here to help you deal with your damaged property. Because the fire is not the only source of damage, you will be left with the lasting effects of smoke ingrained in the fabric of your house and the water damage from the recovery efforts of the emergency response team.

We understand how important it is to get this damage dealt with the right way so that you can get back to living your life. Call us today to consult with one of our dedicated professionals about what steps you can take to make your home feel like home again.